About Us

First Defense Insulation is a premier A+ BBB accredited insulation company that was established by two long-time friends, John Blackwelder and Shadrick Wall. The founders have over three and a half decades of experience in the industry, which has enabled them to identify a gap in the market for a company that specializes in existing homes with a primary focus on building performance.  Building science and innovative solution methods are at the forefront of our unique approach to solving clients problems. At First Defense Insulation, we believe in providing our clients with top-notch insulation services that meet their unique needs and specifications. Our team is composed of seasoned professionals who are dedicated to providing exceptional service and ensuring that our clients get the best possible experience with us.

First Defense Values

Accountability

Our ability to be accountable and to hold our team accountable comes down to the core of our identity—as evidenced in our character, courage, and commitment

Communication

We preach over communication! Up front, clear, and precise communication with our team, customers, and vending partners.  

Expertise

We continually reinvest back into our team ensuring we give customers: knowledgeable, well trained, and confident staff that have the solutions to fix complicated problems. 

Trust

Transparency is key. Simply- we say what we are going to do and do what we said we would do. Productive partnerships are built on honesty and respect.

Integrity

We will always do what’s right. We believe we are judged on how we respond to a situation rather than how the situation came about. 

Innovation

Push past the status quo of our industry with new and progressive ideas and unique solutions. 

Our Mission: